Shipping costs and times

Shipments in Italy, Europe and UK are free of charge.

Delivery times are:
1-4 business days to Italy
3-6 business days to Europe
3-5 business days to United Kingdom
1-5 business days to USA 

In the case of bank transfers, shipping deadlines are calculated from the time the payment is received by Intertrade Europe srl.

Order processing

Orders placed by 14:00 Italian time are usually processed on the same day.
Any orders received after 14:00 may be processed the following day.
If payment is made via bank transfer, the same timing applies from the moment Intertrade Europe srl receives the receipt of payment.

Returns and refunds

Return costs are borne by the customer except in cases of verified product defect.

For instructions on how to return one or more items you need to contact Customer Service on the phone number or email.



For orders placed on the site, Intertrade Europe S.r.l. will only issue an invoice for the goods sent if specifically requested to do so by the customer within 24 hours of confirmation (in the case of private not company customers).  The request may be made by writing to or by replying to the order confirmation email.


Bank Transfer Details

Bank transfer details are as follows (also given in the order confirmation email):
IBAN: IT32 T060 4511 8000 0000 5003 255
Bank: Cassa di risparmio di Bolzano Spa (city of Vicenza)
Reference: "AVERY Ecommerce purchase order number **********" (inserting the order number from the confirmation email in place of the asterisks).